How can we help?
Getting Started
Sign up for free, write a text prompt describing what you want, choose an AI model, and click Generate. Most videos are ready in under 60 seconds. No technical skills required.
Just a browser. No downloads, no plugins, no technical skills. Sign up and start generating immediately.
Most videos generate in 15–60 seconds depending on the model and resolution you choose.
Yes. The free plan includes credits to generate your first videos. No credit card required.
MP4, MOV, and WebM. Up to 4K resolution on all plans.
Billing & Plans
Credits are a universal currency across all models and features. Different actions cost different amounts — video generation costs more than image generation. Your credits refresh every billing cycle. You can also purchase credit packs anytime as a one-time top-up.
No. Monthly credits refresh each billing cycle and do not roll over. Credit packs purchased separately never expire and stay in your account until used.
Yes. Upgrades are instant and prorated. Downgrades take effect at your next billing cycle.
Go to your account settings and click Cancel Subscription. Cancellation takes effect at the end of your current billing period. You keep access until then.
Refunds may be available within 3 days of your first purchase if you have used fewer than 50 credits. All refund requests are subject to review.
Models & Generation
It depends on your goal. Veo 3.1 for photorealism, Kling 2.5 for dynamic motion, Sora 2 for narrative scenes, Seedance for music-synced content. You can try the same prompt on multiple models and compare.
Yes. Switch models per scene in Movie Studio, or compare the same prompt across models side by side on the canvas.
Be specific in your prompts — describe the subject, action, lighting, camera angle, and mood. Include style references like ‘cinematic’ or ‘documentary’. Longer, more detailed prompts usually produce better results.
Standard generation is 720p–1080p. Use the Upscale feature to enhance any video to 4K.
Yes. Upload any image — product photo, illustration, AI-generated visual — and use Image to Video to animate it into smooth, cinematic video.
Templates
Pre-configured workflows with the best model, prompt structure, and settings for a specific use case. Pick one, customize it, and generate.
Yes. Change the prompt, swap the model, adjust any setting. Templates are starting points, not locked configurations.
Yes. Turn any workflow into a reusable template that your entire team can use.
We have production-ready templates for ads, social media, product videos, UGC, photoshoots, and more — with new ones added regularly.
Movie Studio
A timeline-based workspace where you compose AI-generated scenes into videos of any length. Think of it as a director’s canvas — one brief becomes an entire film.
No limit. Use Video Extend to push any clip to 30 seconds, 2 minutes, or longer. Movie Studio lets you stitch multiple scenes into films of any duration.
Yes. Use Veo for establishing shots, Kling for action sequences, Sora for dialogue scenes — all in one timeline. The output is seamless.
AI generates smooth transitions between scenes, maintaining visual consistency in lighting, color, and style across the entire film.
Team & Collaboration
Unlimited. Every paid plan includes unlimited seats at no extra cost. Add designers, editors, strategists, clients — everyone gets full access.
Go to your workspace settings, click Invite, and add team members by email. They get full access to all models and features immediately.
You control sharing. Export and send directly, or invite clients as viewers to review work in the workspace.
Yes. Your entire team shares one credit pool from your subscription plan.
Can't find your answer?
Reach out to our support team, join the community, or send us an email. We typically respond within 24 hours.
Community forum coming soon.